This privacy policy sets out how CELITECH Inc. (“Company”, “we”, “us” or “our”) collects, uses, and protects any information that you give us when you use our eSIM cards, websites, mobile apps, social media pages, or any other products or services offered by us (“Services”). We are committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using our Services, then you can be assured that it will be used only in accordance with this privacy statement, as updated from time to time, and only as permitted by law.
Collected Information
We collect information and data from our users to provide user-friendly services. We mainly collect information directly and indirectly. Directly we collect the information the user inputs when signing up for CELITECH service (like e-mail and billing info). Indirectly we collect data from consumption of CELITECH service (e.g. to notify you of the service remaining balance), and such data may also include items like device information, location info, user ID numbers, and server logs and cookies among other items.
Data Shared with Third Parties
To effectively provide its services, CELITECH may share content with third parties (like Google, Amazon, Apple, or Microsoft) and may give the user the option to link their account to such third-party providers.
CELITECH is not responsible for the privacy policies of third parties that the user may consider using, and the user shall separately check such third-party’s privacy policies for consideration.
CELITECH may share your information with third parties who are a service provider that supports and enable CELITECH services. This is necessary to deliver CELITECH services and improve such services.
As part of CELITECH services, you can review or give your feedback or other content publicly which may include your personal information and CELITECH may use such publicly available information.
In case CELITECH goes through a corporate change such as restructuring, sale, or transfer of assets or control, CELITECH may transfer user information to the involved third parties and will notify its users accordingly (e.g. via a public announcement). And whenever it is appropriate or required by applicable laws, CELITECH may release user information to the relevant government body or court.
And as a US corporation, CELITECH may need to transfer user information to other service providers outside the European Union (EU), especially as such providers might be based outside the EU and in case the user is utilizing our services in countries outside the EU. CELITECH preserves its right to share users’ non-personal data for marketing or other business-related purposes.
CELITECH uses cookies (whether our own or third-party cookies) to effectively provision its services and better learn about its users’ preferences to continuously enhance the user experience. Cookies may also be used to track advertisements and user interactions with ads and to compile aggregate data about services offered via our website and/or app. The user can opt out of such cookies using the web browser settings (or tools like opt-out browser add-on) and/or device settings.
Collection of Your Information
We collect or receive information about your interactions with us. Depending on how you use our Services, your information may include, without limitation:
In some countries, including in the European Economic Area, some of this information may be considered “personal data” under applicable data protection laws.
Your information may be supplemented with additional information from other companies such as publicly available information, information about households, and other information that we may append or match to your information.
We may also receive or collect certain technical information when you use our Services. This may include your browser or operating system, your manner of connecting to the Internet and the name of your Internet service provider or wireless carrier; your Internet protocol (IP) address; information about referring websites or services (websites or services you used immediately prior to using our websites or other Services; exiting websites or services (immediately after using our website or other Services); and data relating to malfunctions or problems occurring when you use our Services. Additionally, we may collect information about other software on your device for the limited purpose of protecting your security or improving your online experience.
How Your Information may be used
Your information may be used for purposes that include, without limitation:
We reserve the right to make full use of Usage Data. For example, we may use Usage Data to provide better service to Service visitors or end users, customize the Services based on your preferences, compile and analyze statistics and trends about the use of our Services and otherwise administer and improve our Services.
Links to Other Websites, Apps and Services
Our websites and other Services may contain links to other third-party websites, apps and services of interest. However, once you have used these links to leave our site, you should note that we have no control over such third-party services. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites and services, and they are not governed by this privacy statement. You should exercise caution and should review the privacy statement(s) applicable to the third-party sites and services in question.
Cookies
We may use cookies, flash cookies, local shared objects, web beacons, pixels, single-pixel GIFs, clear GIFs, and/or other technologies along with your information to enhance and personalize your experience and gather information that helps us optimize our Services. You can choose to accept or decline some cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, it is important to remember that many of our Services may not function properly if your cookies are disabled.
Our Third Party Vendors or Third Party Services (as defined below) may use their own cookies and/or other third-party cookies together (subject to their own privacy policies) to (a) inform, optimize, and serve ads across the web based on your past visits to our Services and others and (b) report to us how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site. If and to the extent from time to time we use Double Click or another Google brand for ad serving, analytics, remarketing, retargeting, etc., you can set certain preferences and opt-outs using Google Ads Settings, and Google Analytics’ currently available opt-outs, found here and here. Website users may opt out of Google’s use of cookies by visiting the Google Advertising Opt-out Page. Website users may opt out of Google Analytics by visiting the Google Analytics Opt-out Page. Website users may opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative Opt-out Page.
Sharing of Your Information
We do not rent or sell your personally identifiable information (such as name, address, telephone number and credit card information) to unaffiliated third parties for their marketing purposes. We may share your information with third parties to provide products and services you have requested, when we have your consent, or as described in this Privacy Policy.
We may share aggregated, non-personally identifiable information, publicly and with our partners like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our websites and/or other products or services.
The contents of your online communications, as well as other information about you as a user of our Services, may be accessed and disclosed under the following circumstances: in response to lawful governmental requests or legal process (for example, a court order, search warrant or subpoena), in other circumstances in which we have a good-faith belief that a crime has been or is being committed by a user of our Services, that an emergency exists that poses a threat to the safety of you or another person, when necessary to protect either our rights or our property or for us to render the service you have requested.
Many of our Services let you share information with others. Remember that when you share information publicly, others besides us have access to it, and it may be indexable by search engines, or copied, forwarded, saved or archived by others.
Our offerings may include features or functionalities provided by third parties (“Third Party Vendors”), or may integrate or interact with third-party products and services (including, without limitation, via APIs, plug ins, links, frames, embedding, or other interactions) (“Third Party Services”). For example, without limitation, we may use a third party for ad serving, retargeting, remarketing and/or for analytics, in which case such third party may have access to your data, subject to its policies. In the process of providing such functionalities within our services, your browser or other tools or technology may send certain information to the Third Party Provider and/or Third Party Services. The use of these third-party-provided features or functionalities is subject to their own privacy policies.
Business partners or other third parties may receive data about groups of our users, but, except as otherwise permitted herein, do not receive information that personally identifies you. We may use agents and contractors in order to help operate our Services. Their use of information is limited to these purposes, except as otherwise permitted herein.
In the event that ownership of us was to change as a result of a merger, acquisition, or transfer to another company, your information may be transferred. If such a transfer results in a material change in the use of your information, you will be provided notice (which may be via updates to this page) about your ability to decline to permit such a transfer.
Any personal information which we may collect via the Services may be stored and processed in our servers located in the United States or in any other country in which we, or our affiliates, subsidiaries or agents, maintain facilities. You consent to any such transfer of personal information outside your country of residence to any such location.
General Disclosure Policy. We reserve the right to disclose your personal information as described below. We reserve the right to disclose Usage Data without restriction.
Affiliated Entities. We reserve the right to provide your personal information and Usage Data to any affiliated entities we may have, including our subsidiaries. Affiliated entities are entities that we control or that control us.
Service Providers. We reserve the right to provide access to your personal information and Usage Data to our trusted service providers that assist us with the operation and maintenance of our sites and services. For example, we may contract with third parties to process payments, host our servers, provide security, and provide production, fulfillment, optimization, analytics, and reporting services. We will use commercially reasonable efforts to ensure that our service providers will be given access to your information only as is reasonably necessary to provide the services for which they are contracted.
Successors. If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy, or liquidation, we may transfer your personal information and Usage Data.
Legal Process, Enforcement, and Security Notice. We reserve the right to disclose your personal information and Usage Data if we have a good-faith belief that access, use, preservation, or disclosure of such information is reasonably necessary (i) to satisfy any applicable law, regulation, legal process, or enforceable governmental request (such as for example, to comply with a subpoena or court order), (ii) to detect, prevent, and address fraud or other illegal activity and (iii) to investigate, respond to, or enforce violations of our rights or the security of our sites and services.
When We Participate in a Joint Venture with Marketing Partners. We may participate with another company or individual for purposes of jointly promoting our products, services, promotions, or contests or their products, services, promotions or contests. We reserve the right to disclose your personal information to them for purposes of (i) compensation, transaction processing, fulfillment, and support, and (ii) for purposes of offering you other products, services, promotions, and contests. These joint venture marketing partners may also contact you about other products, services, promotions, or contests.
We may also use your data in other ways described herein, and as otherwise permitted or required by applicable laws.
Display of Advertising
Your information may be used for the presentation of advertisements. We may use ad networks to customize and display advertising on our Services. We may share certain information about you as a user (such as age, zip code or other information we have collected or received) with certain ad network and service providers to help them deliver more relevant content and advertisements through their networks. We may from time to time work with other companies for certain services such as analytics or advertising, and you may be subject to their privacy policies as well, though you may opt-out through them directly or contact us with questions.
Your Choices about Your Information
You may choose to restrict the collection or use of your personal information in the following ways:
Our Commitment to Security
We have established safeguards to help prevent unauthorized access to or misuse of your information but cannot guarantee that your information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or our and our affiliated providers' policies). To protect your privacy and security, we may use passwords or other technologies to register or authenticate you and enable you to take advantage of our Services, and before granting access or making corrections to your information.
YOUR CALIFORNIA PRIVACY RIGHTS – California Consumer Privacy Act
For California residents: We may share your personal information with third parties and affiliated third parties (such as local, state, and regional affiliates and affiliate alliances), but they do not share your name for their direct marketing purposes. As these third parties and this category of affiliated third parties are considered an unaffiliated party under California law, you may opt-out of our disclosure of personal information to third parties for their direct marketing purposes. To opt-out, please contact us as described in the “How to Contact Us” Section below.
We will continue to provide your information to local, state, and regional affiliates and affiliate alliances identified in your membership application or account for the purpose of processing your membership in such affiliate and affiliate alliance programs.
The California Consumer Privacy Act (CCPA), effective January 1, 2020, gives California consumers enhanced rights with respect to their personal information that is collected by businesses. First, California consumers may opt out of having their personal information sold to other persons or parties. Second, they have a right to know:
In addition, California consumers can request that the personal information a business has collected about them be deleted from the business’s systems and records.
Company may be considered a covered business under the CCPA as it collects and processes the personal information of California consumers. This Privacy Policy provides the required notices to California consumers. The CCPA also prohibits covered businesses from providing discriminatory treatment to California consumers if they exercise their rights under the Act.
We do not rent or sell your personally identifiable information (such as name, address, telephone number, and credit card information) to unaffiliated third parties for their marketing purposes. We may share your information with third parties to provide products and services you have requested when we have your consent, or as described in this Privacy Policy.
To make a “request to know” or request to delete your personal information, send us an e-mail at info@celitech.com (Please put either “Request to Know” or “Request to Delete” in the subject heading of your email.) We will use commercially reasonable efforts to honor these requests whether or not you would qualify as a California consumer under the CCPA.
If and to the extent we are considered a covered business under the CCPA: We will confirm receipt of your request within 10 days along with a description of what steps we will take to verify and respond. We must provide the requested information or delete your personal information within 45 days of receipt of your request but can use an additional 45 days, but we must let you know the additional time is needed.
When contacting us, we may ask you to provide certain, limited personal information, such as your name, email address and/or account login ID and/or password, to verify your request and to match with our records and systems. This is also to protect against fraud. We will not retain this personal information or use it for any other purpose. Also please be advised that we need to search our records and systems only for the preceding 12 months.
Residents of other states may also have similar rights to request information about or delete their personal information. To inquire about exercising these rights, please contact us at info@celitech.com.
Pursuant to California’s “Shine The Light law (California Civil Code § 1798.983), California residents are entitled, once a year and free of charge, to request the disclosure of certain categories of personal information to third parties for their own direct marketing purposes in the preceding calendar year, if any. Under the law, a business should either provide California customers with certain information upon request or permit California customers to opt out of this type of sharing. You may request this information by contacting us at info@celitech.com, and indicate in the email subject line, “California Shine The Light Request.” Please include your mailing address, state of residence, and email address with your request.
YOUR RIGHTS AS A VISITOR FROM THE EUROPEAN ECONOMIC AREA (EEA)
If you are a European resident, our legal basis for collecting and using your personal data or information is to do so with your consent; where we need the personal data or information for performance of a contract, or where the collection and use is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect the personal information in question. If we collected your personal data or information with your consent, you may withdraw your consent at any time.
You also have the right to:
To withdraw consent or exercise these rights, please contact us as described in the “How to Contact Us” Section below.
Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If we ask you to provide personal data to us to comply with a legal requirement or enter into a contract, we will inform you of this and let you know whether providing us with your personal data is required and if not, the consequences of not sharing your personal data with us.
Similarly, if we collect and use your personal information in reliance on our or a third party's legitimate interests and those interests are not already listed above (see "Information Use" section), we will let you know what those legitimate interests are.
DATA STORAGE AND RETENTION (International Transfers)
Your personal information may be stored on servers in the United States and may also be stored or processed in other countries by our service providers, if and to the extent compliant with law. You understand and agree that We may collect, use, disclose, and otherwise process the information you provide as described in this Privacy Statement even if you are from an area outside the United States. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the United States. We will retain your personal information for as long as it is needed to provide you with the Services, or to fulfill any legal or contractual obligations we may have, or as otherwise permitted herein and by law.
If you are a resident of the EEA: Your personal information may be transferred to and processed in the United States, which has data protection laws that are different than those in your country and may not be as protective.
DO NOT TRACK DISCLOSURES (EEA and California)
Some web browsers incorporate a "Do Not Track" feature that signals to websites and Services that you visit that you do not want to have your online activity tracked. Each browser communicates "Do Not Track" signals to websites differently, making it unworkable to honor each and every request correctly. In order to alleviate any communication error between browsers and our Services, we do not respond to or honor "Do Not Track" signals at this time. As the technology and communication between browser and website improves, we may elect in our discretion to reevaluate the ability to honor "Do Not Track" signals and may make changes to our policy. You may adjust your browser or operating system settings to limit this tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Services or take full advantage of all of our offerings. Check the “Help” menu of your browser or operating system to learn how to adjust your tracking settings or cookie preferences. To learn more about the use of cookies or other technologies to deliver more relevant advertising and your choices about not having this information used by certain Service Providers (defined below), please click here. On your mobile device, you can adjust your privacy and advertising settings to limit your tracking for advertising or control whether you receive more relevant advertising. Note that our systems may not recognize Do Not Track headers or requests from some or all browsers.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or its implementation, please e-mail us at info@celitech.com, with “PRIVACY POLICY” in the subject line, or visit our contact page on our website. You may also send us mail directly at 22704 9th St., Santa Clarita, CA 91321. If you believe your information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests for information residing on backup tapes).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and so you should review this Policy periodically. Your continued use of any Services constitutes your acceptance of any such changes.
Last Updated: March 1, 2023
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